Jumio

Performance Issues: Some users have reported a decrease in performance after a recent patch, with the software becoming slower and occasionally freezing. This can be frustrating as it hampers the overall user experience and productivity.

Verification Process Redo: Several reviewers have expressed frustration over having to redo the verification process even when the lighting conditions are optimal. This repetitive step adds unnecessary time and effort for users, leading to dissatisfaction.

Integration Challenges: One user mentioned that integrating Jumio into mobile apps can be challenging initially and requires a learning curve. This complexity may pose difficulties for businesses trying to implement the service smoothly and efficiently.

Based on user reviews, the following recommendations for Jumio's identity verification services have been identified:

Users recommend integrating Jumio into processes, allowing software developers to seamlessly incorporate Jumio's capabilities into existing workflows.

Jumio is worth exploring, as users highlight its technical knowledge and expertise in identity verification.

Taking advantage of Jumio's demo and trial version is recommended, as it allows businesses to assess its suitability before committing to a full implementation.

Consider Jumio for automating the onboarding process, particularly in the financial services sector.

The admin dashboard feature of Jumio is praised by users, enabling merchants to efficiently track verifications.

To minimize human review, it is suggested to set up the system to read and take action based on internal business rules.

Making the member/customer side of the process automatic helps reduce reliance on staff.